Digital Feedback Request 2025 This survey is anonymous. However, if you’d like to receive updates on any improvements we make as a result of this survey there is an option to provide an email address at the end. Please note: This is a feedback form only. It is reviewed periodically in batches. Requests for assistance or questions about services submitted here will not receive a response. Which of the following websites have you used? Required stoke.gov.uk activestoke.co.uk stanleyhead.org.uk shapestokesfuture.co.uk recruitment.stoke.gov.uk localoffer.stoke.gov.uk sendiass-stoke.co.uk fostering.stoke.gov.uk start4life.stoke.gov.k familyhub.stoke.gov.uk safeguardingchildren.stoke.gov.uk commercial.stoke.gov.uk fortiorhomes.co.uk How was your overall experience with using the sites you have selected above? Required Very good Good Average Poor Very poor What do you like most about the website(s) you've used? What do you like least about the website(s) you've used? How easy do you find it to navigate the website(s) you've used? Did you find any of the sites you used visually appealing? If so, please specify which site(s) and why Do you find our menus well organised in a way that makes sense to you? Yes No If answered with 'no', please explain why? Have you used any of the following features; What's on (Events), Latest news, Sign up for email updates, Find my nearest? Yes No Which feature(s) have you used? What's on (Events) Latest news Sign up for email updates Find my nearest Have you attended any of the events you discovered? Yes No If not, please explain why? Thinking about only the stoke.gov.uk site, what is your primary reason for visiting our website? To contact us To find information about a specific service To make a payment To report an issue Something else Please explain what it is you were primarily visiting for Required If you could change one thing about the stoke.gov.uk website, what would it be? What features or content would you like to see added in future? Is there anything else you'd like to share about your online experience interacting with Stoke-on-Trent City Council? Would you like to receive updates on any improvements we make a result of this survey? Yes No Please enter your email address Required